Filling a complaint
We want you to be satisfied with our services. However, it may happen that you are not satisfied with something. Please let us know using the form below.
Are we not going to get out of this together?
In that case, you can contact one of the complaints institutes below:
KiFiD (Klachteninstituut Financiële Dienstverlening)
KiFiD is an expert and accessible complaints office for consumers with a financial complaint.
KIGID (Klachten Instituut voor Gecertificeerde Incasso Diensten)
The KIGID monitors disputes relating tot the working methods of a certified member of the NVI.