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Quality & policy

You want to work with a collection agency that stands for quality and certainty. We understand that. That is why we offer you a debt collection service that meets the highest quality standards.

  • Stichting Beheer Derdengelden
    The aim of this foundation is to secure the third party funds. Third-Party Funds are amounts that we have collected for you and that have not yet been transferred to you.

  • Incasso Keurmerk van de NVI (Issued on 4 December 2019 - Valid until 7 January 2022)
    This hallmark lays down the rules and standards for socially responsible collection. For your debtor customers, this gives the assurance of a careful and correct approach. And for you, the guarantee that you are working with a reliable collection agency. 
    Click here for more information about the Incasso Keurmerk of the NVI. 

  • Vergunning Autoriteit Financiële Markten (AFM)
    The AFM's task is to supervise conduct and ensure that we act correctly and provide you and your debtor customers with the correct information.

  • ISAE 3402 Type 2
    For you, this certificate means that we have all outsourced processes relating to risk management, information security and anti-fraud under full control.

  • ISO 9001
    The internationally accepted standard for Quality Management Systems.

  • NEN-EN-ISO/IEC 27001
    The internationally accepted standard for information security.

  • ISO / IEC 27701:2019
    The international privacy standard ISO 27701 specifies the requirements and provides guidelines for setting up, implementing, maintaining and continuously improving a privacy information management system (PIMS). ISO 27701 is an addition to the requirements in ISO 27001.

  • MVO ISO 26000
    The international ISO standard focused on Corporate Social Responsibility (CSR). In every business choice, we weigh up the various social and economic effects on people, the environment and society. View our CSR self-declaration here.

  • Het Schuldenknooppunt
    We are affiliated with Het Schuldenknooppunt. Het Schuldenkooppunt enables us to exchange information in a safe, reliable and transparent manner. This makes us the connecting link to debt assistance agencies. Click here for more information about Het Schuldenknooppunt.

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