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All information about payments

Can I pay using iDEAL?

Yes, that is possible with a Dutch bankaccount. You can pay safely and quickly using iDEAL via the direct payment page. Don't forget to include your file number in the description. You will find it at the top of the letter or e-mail you received from us.

Is it possible to transfer the outstanding amount manually?

Yes, that is possible. In that case, please transfer the outstanding amount to one of the account numbers below, for Bos Incasso B.V. in Groningen. Do not forget to include your file number in the description. You will find it at the top of the letter or e-mail you received from us.

IBAN.         NL67 ABNA 0243 055 455

IBAN.         NL52 INGB 0003 133 930

IBAN.         NL50 RABO 0385 118 643

Is it possible to pay at your office?

Yes, that is possible. We are following the RIVM's advice to limit the spread of the coronavirus as much as possible. By using safety walls at our counters, we offer appropriate protection. Upon entry, disinfectants are available to clean your hands. We kindly ask you to keep a distance of 1.5 meter when there are other visitors in the reception area.

I have already paid and but still received a request for payment. What can I do?

Please send us your proof of payment as soon as possible. A proof of payment is a copy of your bank statement showing that the amount has been debited. The proof of payment must have the following characteristics:

  • your account number;
  • the amount transferred;
  • the account number to which the payment has been transferred;
  • the date of payment;
  • description or payment reference of the payment

Use the contactform to send your proof of payment.

How long will it take you to process the payment?

We generally process your payment within one working day. By logging in to My Bos Incasso you can view the status of your payment.

What happens if I don't pay on time?

Then the costs for you may increase further. Can't you pay in one go? In many cases you can ask us for a payment arrangement.

Can I apply for a payment arrangement?

It can happen that it is not possible to pay the outstanding amount in one go. In many cases you can make a payment arrangement with us. Would you like to make an immediate payment arrangement? Then together we will look into the possibilities of paying in instalments.

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